New website: www.dedonleon.com

Policy

THINGS TO KNOW

Commission work is completed in a first come first serve order. If you have an urgent project for me I'd like to do, we can arrange that for extra cost. I always hold the right to swap around project order I work in.

For order inquiries and pricing estimations please provide the following information:

  • Name, Brand/Band name
  • Project description, ideas, creative freedom, any wishes
  • Is it for a logo, shirt design, branding?
  • Short briefing would be helpful


Emails are checked and responded to between daily.

POLICY FOR PRE-MADE DESIGNS

Once you purchased a pre-made design, your order can take up to 24 hours to be emailed. This depends on the adjustments you want on the design. For questions, dm or email me. No refunds after files are sent.

PAYMENT POLICY FOR CUSTOM WORK

Custom orders require a 50% non-refundable deposit. First-time clients are required to pay full balance upfront, unless we discussed different.

Remaining balance is due upon completion of order. Orders will be given an estimated project end date in advance for customer satisfaction and payment deadline. Payment MUST be completed to receive orders.

Accepted forms of payment are: PayPal®, creditcard and bank transactions.